Plans from your email

Forward a booking confirmation (a flight, hotel, cruise, or activity) and Limbo reads it for you. The parsed plan waits in a review queue on your Home screen until you confirm which trip it belongs to. No retyping flight numbers at the gate. Forwarding is free, and Limbo only ever sees the messages you choose to send it. If you'd rather not forward each one, Limbo can connect a Google account you own and find them for you — see Automatic Gmail booking inbox.

Any crew member can use this: you forward from your own inbox, review your own queue, and can file a plan into any trip you're on. member

Limbo looks for an actual confirmed booking, including confirmations in other languages. Travel offers, quotes, waitlists, and cancelled bookings do not count as new plans. If one email confirms several bookings, they can appear as separate cards. Always check the details before adding them to a trip.

Forward and confirm a booking

1. 1
   Forward the confirmation email to addthis@getlimbo.app, send it from the email address on your Limbo account, or Limbo can't match it to you.
2. 2
   On Home, tap the envelope button in the header. It pulses and shows a count badge when new plans are waiting.
3. 3
   Review the card in the Incoming Plans sheet: Limbo shows what it parsed: timing, route and airports for flights, ports and cabin for cruises, passengers, cost, and any attachments.
4. 4
   In File this plan, choose the destination Trip. When several trips have overlapping dates, Limbo compares the booking's destination with those trips to suggest a match. If the match is unclear, choose the trip yourself. You can always change a suggestion.
5. 5
   Decide whether to switch on Keep original email & files. Saving and previewing those files is free when Attachments is available. You can also confirm the parsed plan with the switch off. Leave it off if the files include passenger or payment details.
6. 6
   Tap Confirm & Add, or Delete to discard the plan (Limbo asks you to confirm).

Every card carries a confidence chip (High, Medium, or Low) showing how sure Limbo is about the parse. High-confidence cards are usually ready as-is; on a Low-confidence card, double-check the dates and times before confirming. With Attachments available, tap a File row to preview the original document. Use the Learn how we handle incoming emails link in the sheet to read the privacy notice.

When the complete email text is available, Limbo also checks the extracted booking identity, category, dates and total price against it. Questionable details get another extraction attempt. If they still cannot be verified, the card stays available with Low confidence so you can review the original email before confirming. A missing or unreadable attachment can prevent this extra check. These checks can make mistakes, so always review the booking yourself.

Reviewing in your browser

Open Incoming plans from the sidebar. Bookings appear in one full-width list. On wider screens, cost, trip selection, location, passengers and files share aligned rows within each card. Smaller windows stack the fields so you can still read every detail. The file-saving switch and confirmation actions stay with their booking.

What happens after you confirm

The plan lands in the trip already confirmed: a real booking does not go to a ballot, so it skips voting even on trips where voting is switched on. It is ready in the Plans timeline, and any cost appears in Expenses.

To show where it came from, the plan carries a ✉️ email chip on its Plans row and at the top of its details sheet. The trip log also records that the plan was parsed from email.

With Attachments available, you can switch on Keep original email & files. Each supported file must be no larger than 15 MB. The saved files share the trip's 250 MB attachment allowance and count toward your 2 GB account allowance. They are private to the trip's crew and normally need a connection to open; when Offline travel packs is enabled, a ready authorized pack can include them for offline opening. You or the trip owner can delete a newly saved file later. See Attach tickets and documents for formats, privacy, storage, and offline-pack details.

Permissions

• Forward bookings and review your incoming plans: anyone, the queue is personal to your account. member
• Confirm a plan into a trip: you must be on that trip (owner or crew). member
• Preview or keep original email files: any crew member while Attachments is available. member